Roofing — Southeast US
- Challenge
- Estimates were sent and forgotten. Sales reps followed up once, maybe twice, then moved on. Most of the pipeline died in the silence between estimate and decision.
- System
- Deployed a 7-touch follow-up sequence across email, SMS, and voicemail drops over 21 days, with trigger-based branching for prospects who re-engaged.
- Result
- Estimate-to-close rate improved from 18% to 31% within 90 days. Zero additional ad spend.